Laptop screen blank, password not working

M

MckennaMorrow

I have a Gateway laptop that I’ve had for a year. Haven’t had any problems until yesterday. Was playing The Sims 4 when suddenly the screen went blank. Mostly black, with lighter gray at the corners. I tried restarting, the gateway logo comes up, windows logo and circling white dots, then it goes to the same blank screen. I tried this several times. The indicator lights for caps and num lock still respond. I tried looking it up, but the command key recommended (windows key +crtl + alt + shift B) did nothing. I left for a while and when I tried again, it booted up like normal. Thought it was fi

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