MS forced update crashed my desktop. Support ticket not responded to. How do I get live help? from Microsoft.

J

JeanAnnH

Stepped away from my desk. Came back and MS had rebooted my computer. Was on a setup screen asking if I wanted to link all computers now or wait 3 days. I hit continue. It said "done". Norton asked if I wanted to do a scan. The scan showed no issues. Within an hour my computer rebooted again without notice. This time it says the reboot failed. Trouble shooting options on screen are unsuccessful. Hard reboot unsuccessful. Minimally tech savvy and not seeing knowledge base articles that apply. Need human assistance. Opened a ticket that said I'd get a reply in "0 minutes", which I thought meant

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