Unknown Space taking up huge amount of space in external hard drive

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XingweiHong

The SSD external harddrive has 4TB space capacity, using around 27gb of space, but there is/are unknown files occupying space. I have tried all possible solutions, deleting folders, show hidden files, etc. I even tried reformat it, however, when I start to transfer files back in as a backup from my main laptop, this issue always happen. I saw the transfer of files, but the folders inside the SSD is empty, but it takes up space as unknown. I know this is not an issue as it wasn't a problem for another external hard drive of mine. I am using window 10 Home

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