When I charge my charger to my laptop i get a graphics glitch line across my screen and black at the bottom of the screen. it covers about 30% of the

[david chan1]

I do not know if its a hardware problem or software problem. When i charge my laptop it gets a glitch line across the screen and bottom of the line is all black. It covers about 30% of the screen, i do not know its a hardware problem or software. Ive tried to do factory reset option and still had the same problem.

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