Need Help!!!

K

KHADHAMI

Hi allI have dell latitude e6420 and I face problem which is my laptop can't wakeup only by power botton even if it was slept or hibernated or even if restarted by software or update.i tried alot of solution even i changed OS for win10 21H1 to 21H2 to 22H1 to win11 then went back to 22H1 but nothing happen stil same issue.because of this issue i cant even upgrade BIOS cause this need restart. please if some one has any idea to slove this issue please share with me.

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