spybot question

N

nellie

can't get help from the people at spybot so i was wondering if this
newsgroup could help me
sorry if i shouldn't be posting this here but i didn't know where to look or
who to ask and since my operating system is windows me i thought what the
heck

spybot works fine until the end
i check all boxes
i click fix selected problems

message reads
spybotsd has caused an error in kernall.dll
program closes

did a complete uninstall and reinstall
same problem
did a system restore
same problem

can someone please help me

thank you
nellie
 
H

Heather

Hi Nellie.....

The gurus that can help are fast asleep (live in England).....but they
will be here in a couple of hours.

Heather (in Canada)

"nellie" <nellie@______.com> wrote in message
news:%23HXKlViZIHA.1208@TK2MSFTNGP03.phx.gbl...
> can't get help from the people at spybot so i was wondering if this
> newsgroup could help me
> sorry if i shouldn't be posting this here but i didn't know where to
> look or
> who to ask and since my operating system is windows me i thought what
> the
> heck
>
> spybot works fine until the end
> i check all boxes
> i click fix selected problems
>
> message reads
> spybotsd has caused an error in kernall.dll
> program closes
>
> did a complete uninstall and reinstall
> same problem
> did a system restore
> same problem
>
> can someone please help me
>
> thank you
> nellie
>
>
>
 
A

Alias

nellie wrote:
> can't get help from the people at spybot so i was wondering if this
> newsgroup could help me
> sorry if i shouldn't be posting this here but i didn't know where to look or
> who to ask and since my operating system is windows me i thought what the
> heck
>
> spybot works fine until the end
> i check all boxes
> i click fix selected problems
>
> message reads
> spybotsd has caused an error in kernall.dll
> program closes
>
> did a complete uninstall and reinstall
> same problem
> did a system restore
> same problem
>
> can someone please help me
>
> thank you
> nellie
>
>
>

Download CCleaner, www.ccleaner.com, and use the Issues feature after
uninstalling Spybot. Make sure you nuke the Spybot folder in Program
Files. THEN reinstall Spybot.

Alias
 
D

David H. Lipman

From: "nellie" <nellie@______.com>

| can't get help from the people at spybot so i was wondering if this
| newsgroup could help me
| sorry if i shouldn't be posting this here but i didn't know where to look or
| who to ask and since my operating system is windows me i thought what the
| heck
|
| spybot works fine until the end
| i check all boxes
| i click fix selected problems
|
| message reads
| spybotsd has caused an error in kernall.dll
| program closes
|
| did a complete uninstall and reinstall
| same problem
| did a system restore
| same problem
|
| can someone please help me
|
| thank you
| nellie
|

Are you absolutely shure the error was in kernall.dll ?

--
Dave
http://www.claymania.com/removal-trojan-adware.html
Multi-AV - http://www.pctipp.ch/downloads/dl/35905.asp
 
N

nellie

hi heather and alias and dave

everyday while i'm sleeping i run my superantispyware program automatically
no problems found

i don't know what i did to get this error message in spybot after using it
constantly for many years

what will running ccleaner do
is ccleaner better than spybot

had it wrong dave
it isn't kernall.dll it is kernall32.dll
forgot the 32

thanks
nellie

"David H. Lipman" <DLipman~nospam~@Verizon.Net> wrote in message
news:u6JaOCoZIHA.3652@TK2MSFTNGP02.phx.gbl...

> Are you absolutely shure the error was in kernall.dll ?
>
> --
> Dave
> http://www.claymania.com/removal-trojan-adware.html
> Multi-AV - http://www.pctipp.ch/downloads/dl/35905.asp
 
J

Joan Archer

Nellie can you check the spelling, if you haven't made a typo there is
something wrong I believe.
Joan

"nellie" <nellie@______.com> wrote in message
news:ubLlG0pZIHA.4180@TK2MSFTNGP06.phx.gbl...
> hi heather and alias and dave
>
> everyday while i'm sleeping i run my superantispyware program
> automatically
> no problems found
>
> i don't know what i did to get this error message in spybot after using it
> constantly for many years
>
> what will running ccleaner do
> is ccleaner better than spybot
>
> had it wrong dave
> it isn't kernall.dll it is kernall32.dll
> forgot the 32
>
> thanks
> nellie
>
> "David H. Lipman" <DLipman~nospam~@Verizon.Net> wrote in message
> news:u6JaOCoZIHA.3652@TK2MSFTNGP02.phx.gbl...
>
>> Are you absolutely shure the error was in kernall.dll ?
>>
>> --
>> Dave
>> http://www.claymania.com/removal-trojan-adware.html
>> Multi-AV - http://www.pctipp.ch/downloads/dl/35905.asp
>
>
 
N

nellie

hi joan and dave

it is definitely spelled kernall32.dll with an a and two l

just finished running avast
below is a copy and paste of the results

avast! Virus Cleaner Tool - version 1.0.211 Ansi

Creating log file: C:\PROGRAM FILES\AVAST\aswclnr.log

2/3/2008, 1:26:10 PM
Memory scanning started...
No virus body found in memory.
Memory scanning finished (5.1s).
----------
Files scanning started...
No virus body found.
Files scanning finished (65808 files, 0 infected, 785.8s).
Drives scanned: C: D:
----------
i completely uninstalled spybot including remains in the registry

would like to continue using spybot since it served me well for all these
years until now

what about the ccleaner alias mentioned

any ideas and all help means so much to me

thank you
nellie

"David H. Lipman" <DLipman~nospam~@Verizon.Net> wrote in message
news:%23VCy41qZIHA.1208@TK2MSFTNGP05.phx.gbl...
> From: "Joan Archer" <archer_joan@nospam.com>
>
> | Nellie can you check the spelling, if you haven't made a typo there is
> | something wrong I believe.
> | Joan
> |
>
> That's been my feeling from the gitgo Joan as I have never heard of
kernall32.dll while
> kernel32.dll is the Windows Core Kernel of the Win32 OS.
>
> --
> Dave
> http://www.claymania.com/removal-trojan-adware.html
> Multi-AV - http://www.pctipp.ch/downloads/dl/35905.asp
 
D

David H. Lipman

From: "nellie" <nellie@______.com>

| hi joan and dave
|
| it is definitely spelled kernall32.dll with an a and two l
|
| just finished running avast
| below is a copy and paste of the results
|
| avast! Virus Cleaner Tool - version 1.0.211 Ansi
|
| Creating log file: C:\PROGRAM FILES\AVAST\aswclnr.log
|
| 2/3/2008, 1:26:10 PM
| Memory scanning started...
| No virus body found in memory.
| Memory scanning finished (5.1s).
| ----------
| Files scanning started...
| No virus body found.
| Files scanning finished (65808 files, 0 infected, 785.8s).
| Drives scanned: C: D:
| ----------
| i completely uninstalled spybot including remains in the registry
|
| would like to continue using spybot since it served me well for all these
| years until now
|
| what about the ccleaner alias mentioned
|
| any ideas and all help means so much to me
|
| thank you
| nellie
|

Please submit a sample of kernall32.dll to Virus Total --
http://www.virustotal.com/flash/index_en.html
The submission will then be tested against many different AV vendor's scanners.
That will give you an idea what it is and who recognizes it. In addition, unless told
otherwise, Virus Total will provide the sample to all participating vendors.

You can also submit a suspect, one at a time, via the following email URL...
mailto:scan@virustotal.com?subject=SCAN

When you get the report, please post back the exact results.


--
Dave
http://www.claymania.com/removal-trojan-adware.html
Multi-AV - http://www.pctipp.ch/downloads/dl/35905.asp
 
N

nellie

i reinstalled spybot using v. 1.4.0.3 then doing an update
after a couple of trial runs program works fine so far

v. 1.5.2 and my computer did not get along or that version has a problem

think i should still send info to the link below

thank you
nellie

"David H. Lipman" <DLipman~nospam~@Verizon.Net> wrote in message
news:uRwdgArZIHA.4160@TK2MSFTNGP03.phx.gbl...

> Please submit a sample of kernall32.dll to Virus Total --
> http://www.virustotal.com/flash/index_en.html
> The submission will then be tested against many different AV vendor's
scanners.
> That will give you an idea what it is and who recognizes it. In addition,
unless told
> otherwise, Virus Total will provide the sample to all participating
vendors.
>
> You can also submit a suspect, one at a time, via the following email
URL...
> mailto:scan@virustotal.com?subject=SCAN
>
> When you get the report, please post back the exact results.
>
>
> --
> Dave
> http://www.claymania.com/removal-trojan-adware.html
> Multi-AV - http://www.pctipp.ch/downloads/dl/35905.asp
 
W

webster72n

"nellie" <nellie@______.com> wrote in message
news:eIXMG3sZIHA.1184@TK2MSFTNGP04.phx.gbl...
> i reinstalled spybot using v. 1.4.0.3 then doing an update
> after a couple of trial runs program works fine so far
>
> v. 1.5.2 and my computer did not get along or that version has a problem

The correct version would be 1.5.1.17, it doesn't present a problem on my
pc.
As a matter of fact I like it better than the previous version.
There was a trick to installing it though, but don't remember the details.
Someone in this group suggested it, if I'm not mistaken.
Your error message may have had something to do with your spybot
installation and could have been a fluke, but treating it in accordance with
Dave's instructions is advisable.

Harry.

>
> think i should still send info to the link below
>
> thank you
> nellie
>
> "David H. Lipman" <DLipman~nospam~@Verizon.Net> wrote in message
> news:uRwdgArZIHA.4160@TK2MSFTNGP03.phx.gbl...
>
> > Please submit a sample of kernall32.dll to Virus Total --
> > http://www.virustotal.com/flash/index_en.html
> > The submission will then be tested against many different AV vendor's
> scanners.
> > That will give you an idea what it is and who recognizes it. In
addition,
> unless told
> > otherwise, Virus Total will provide the sample to all participating
> vendors.
> >
> > You can also submit a suspect, one at a time, via the following email
> URL...
> > mailto:scan@virustotal.com?subject=SCAN
> >
> > When you get the report, please post back the exact results.
> >
> >
> > --
> > Dave
> > http://www.claymania.com/removal-trojan-adware.html
> > Multi-AV - http://www.pctipp.ch/downloads/dl/35905.asp
>
>
 
N

nellie

hi harry and all the others

sure would like to know what the trick is to installing it

if you remember or anyone else knows please let me know

thank you
nellie

"webster72n" <webster72n@gmail.com> wrote in message
news:Ogyn3AtZIHA.1168@TK2MSFTNGP02.phx.gbl...

> The correct version would be 1.5.1.17, it doesn't present a problem on my
> pc.
> As a matter of fact I like it better than the previous version.
> There was a trick to installing it though, but don't remember the details.
> Someone in this group suggested it, if I'm not mistaken.
> Your error message may have had something to do with your spybot
> installation and could have been a fluke, but treating it in accordance
with
> Dave's instructions is advisable.
>
> Harry.
 
D

David H. Lipman

From: "webster72n" <webster72n@gmail.com>


|
| The correct version would be 1.5.1.17, it doesn't present a problem on my
| pc.
| As a matter of fact I like it better than the previous version.
| There was a trick to installing it though, but don't remember the details.
| Someone in this group suggested it, if I'm not mistaken.
| Your error message may have had something to do with your spybot
| installation and could have been a fluke, but treating it in accordance with
| Dave's instructions is advisable.
|
| Harry.
|

Not 100% correct Harry. I am using v1.5.1.19 :)

--
Dave
http://www.claymania.com/removal-trojan-adware.html
Multi-AV - http://www.pctipp.ch/downloads/dl/35905.asp
 
W

webster72n

"nellie" <nellie@______.com> wrote in message
news:eW6cOEtZIHA.4208@TK2MSFTNGP04.phx.gbl...
> hi harry and all the others
>
> sure would like to know what the trick is to installing it

I thought you might say that, nellie and I will do anything to recall what
it was and let you know as soon as I come up with it and, hopefully, not
forget to do that. <H>.

>
> if you remember or anyone else knows please let me know
>
> thank you
> nellie
>
> "webster72n" <webster72n@gmail.com> wrote in message
> news:Ogyn3AtZIHA.1168@TK2MSFTNGP02.phx.gbl...
>
> > The correct version would be 1.5.1.17, it doesn't present a problem on
my
> > pc.
> > As a matter of fact I like it better than the previous version.
> > There was a trick to installing it though, but don't remember the
details.
> > Someone in this group suggested it, if I'm not mistaken.
> > Your error message may have had something to do with your spybot
> > installation and could have been a fluke, but treating it in accordance
> with
> > Dave's instructions is advisable.
> >
> > Harry.
>
>
 
W

webster72n

"David H. Lipman" <DLipman~nospam~@Verizon.Net> wrote in message
news:eH6bYKtZIHA.5348@TK2MSFTNGP03.phx.gbl...
> From: "webster72n" <webster72n@gmail.com>
>
>
> |
> | The correct version would be 1.5.1.17, it doesn't present a problem on
my
> | pc.
> | As a matter of fact I like it better than the previous version.
> | There was a trick to installing it though, but don't remember the
details.
> | Someone in this group suggested it, if I'm not mistaken.
> | Your error message may have had something to do with your spybot
> | installation and could have been a fluke, but treating it in accordance
with
> | Dave's instructions is advisable.
> |
> | Harry.
> |
>
> Not 100% correct Harry. I am using v1.5.1.19 :)

Wasn't aware of that, Dave. What's the difference between the two?
And would an upgrade on my part be prudent?
My current version works mighty fine.
I seem to recall there were some who had problems with these updated
versions.

Harry.
>
> --
> Dave
> http://www.claymania.com/removal-trojan-adware.html
> Multi-AV - http://www.pctipp.ch/downloads/dl/35905.asp
>
>
 
W

webster72n

"David H. Lipman" <DLipman~nospam~@Verizon.Net> wrote in message
news:eH6bYKtZIHA.5348@TK2MSFTNGP03.phx.gbl...
> From: "webster72n" <webster72n@gmail.com>
>
>
> |
> | The correct version would be 1.5.1.17, it doesn't present a problem on
my
> | pc.
> | As a matter of fact I like it better than the previous version.
> | There was a trick to installing it though, but don't remember the
details.
> | Someone in this group suggested it, if I'm not mistaken.
> | Your error message may have had something to do with your spybot
> | installation and could have been a fluke, but treating it in accordance
with
> | Dave's instructions is advisable.
> |
> | Harry.
> |
>
> Not 100% correct Harry. I am using v1.5.1.19 :)

That's the beta version, Dave, as I just discovered.
I had tried and abandoned it.
That makes us even, I suppose <g>.

>
> --
> Dave
> http://www.claymania.com/removal-trojan-adware.html
> Multi-AV - http://www.pctipp.ch/downloads/dl/35905.asp
>
>
 
D

David H. Lipman

From: "webster72n" <webster72n@gmail.com>


>> Not 100% correct Harry. I am using v1.5.1.19 :)
|
| Wasn't aware of that, Dave. What's the difference between the two?
| And would an upgrade on my part be prudent?
| My current version works mighty fine.
| I seem to recall there were some who had problems with these updated
| versions.
|
| Harry.

I downloaded what I was informed to be the latest version based upon high CPU utilization
and extreme software loading latency experienced on Win2K, WinXP and Vista.

If you are working OK, I doubt the slight version difference would be needed in your case.

--
Dave
http://www.claymania.com/removal-trojan-adware.html
Multi-AV - http://www.pctipp.ch/downloads/dl/35905.asp
 
H

Heather

Nellie, I just checked and I am using the 1.4.0.3 version.....on an XP
machine. Works just fine for me and to be honest, didn't know there was
an updated one, grin.

Especially with WinME, older version of programs seem to work better.
There is a website you should check out for the older stuff. I used it
when I had WinME. It is www.oldversion.com

Good luck.....Heather (and I am NOT updating Spybot.....it's working
just fine.....grin)

"nellie" <nellie@______.com> wrote in message
news:eIXMG3sZIHA.1184@TK2MSFTNGP04.phx.gbl...
>i reinstalled spybot using v. 1.4.0.3 then doing an update
> after a couple of trial runs program works fine so far
>
> v. 1.5.2 and my computer did not get along or that version has a
> problem
>
> think i should still send info to the link below
>
> thank you
> nellie
>
> "David H. Lipman" <DLipman~nospam~@Verizon.Net> wrote in message
> news:uRwdgArZIHA.4160@TK2MSFTNGP03.phx.gbl...
>
>> Please submit a sample of kernall32.dll to Virus Total --
>> http://www.virustotal.com/flash/index_en.html
>> The submission will then be tested against many different AV vendor's
> scanners.
>> That will give you an idea what it is and who recognizes it. In
>> addition,
> unless told
>> otherwise, Virus Total will provide the sample to all participating
> vendors.
>>
>> You can also submit a suspect, one at a time, via the following email
> URL...
>> mailto:scan@virustotal.com?subject=SCAN
>>
>> When you get the report, please post back the exact results.
>>
>>
>> --
>> Dave
>> http://www.claymania.com/removal-trojan-adware.html
>> Multi-AV - http://www.pctipp.ch/downloads/dl/35905.asp
>
>
 
T

TomV

David H. Lipman wrote:
> From: "webster72n" <webster72n@gmail.com>
>
>
>>> Not 100% correct Harry. I am using v1.5.1.19 :)
> |
> | Wasn't aware of that, Dave. What's the difference between the two?
> | And would an upgrade on my part be prudent?
> | My current version works mighty fine.
> | I seem to recall there were some who had problems with these updated
> | versions.
> |
> | Harry.
>
> I downloaded what I was informed to be the latest version based upon high CPU utilization
> and extreme software loading latency experienced on Win2K, WinXP and Vista.
>
> If you are working OK, I doubt the slight version difference would be needed in your case.
>

Dave,

Version 1.5.2 was released on January 29th. This isn't a beta release.
I don't know if there are any additional tweaks from the 1.5.19 version.

http://www.spybot.com/en/download/index.html

Tom
 
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