Ethernet speed limited to 10mbps

V

Veronica Burke1

Hi everyone,I need to figure out why my speed is limited to 10mbps when using ethernet. I have Spectrum internet with a router. I don't have the top speed available, but it should be going faster than this. When I run a speed test while using ethernet, it seems to be capped at 10mbps. If I run the same test on wifi, the speed is much faster, but I need the stability of ethernet. I have a gigabit ethernet controller. My desktop and a hard drive are the only devices connected via ethernet, my phone and roku use wifi. Can you help me figure out what is going on here?

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