Keyboard and touchpad malfunction after update (Acer Aspire)

S

spaniel22

Looking for some assistance, if possible, after a recent update, problems occurred with the Windows search option on the lower tool bar which basically opened then reverted to a black screen before vanishing. Typing in the search box was possible initially then this also stopped. When opening the laptop the following day the search facility was now working but the keyboard and touchpad mouse are completely dead. I have tried refreshing and reinstalling the drivers for both without any success. Could you please advise me how to get both reinstated currently using Windows 10

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