Updated my Graphics driver, now my game crashes before it even gets into the game

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Katelynn Allen

Hello. Yesterday, my genshin impact was lagging really badly, and I looked up ways to fix it. I found out I could update my graphics driver as a way to fix that, so I did, and after I did that my Genshin won't even open. I'll get to the launcher, and while the game's just opening it crashes. It won't even get to the login screen. I've tried looking up ways to fix this and nothing's helping. On top of that, now my windows won't update. It will get to 100%, and then the update will fail. Can someone help me?

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