Can't change my "alias" back up email - says this email address is already taken but it is not listed on my account.

A

AnnieLiley

Hi ThereI just went to change my back up "alias" email in my account settings as I noticed it only lists an old email address which is now defunct.When I entered the email address I use other than my microsoft hotmail email address, I receive a notification saying this email address is already taken. Please try another. And I can't add it.And of course, I can't remove the non-operational email address without a new one.It's possible I might have used my gmail address as a back up with another microsoft account but I don't see why that should stop me listing it as a back up with any microsoft

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