Printer prints only test page

K

kayley.nicolas

My printer only prints test page. I dont have enough knowledge to computer so I will explain it with the best of my experience. The printer works fine before upgrading computer but now it is not working fine. The printer prints test page but when I print using office application or using browser it will only output blank pages. I check if there is something I can see in printer itself but there is none. On the printer status it says on queue but nothing happen.

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