Microsoft Photos keeps saying "looking for photos" from Android phone but doesn't allow me to import. Keeps looking.

R

Raymond Shimkus

For some unknown reason, after connecting my Android to my PC, and Microsoft Photos starts looking for pictures, it keeps looking and doesn't allow me to import anything. I uninstalled Microsoft Photos app and reinstalled another new one from the store. I've used different USB cords and different slots. I've tried to download pictures from my wife's iphone and it does the same thing. I've done resets, troubleshooting and it isn't fixed. I've downloaded hundreds of pictures and documents over the years and never had this problem.Please help me solve this perplexing issue.

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