My Rioddas external cd/dvd burner drive isn't working

[Mark Lillywhite1]

Hello, I just purchased a Rioddas external cd/dvd drive to burn a cd, it says it is a plug and play device, unfortunately when I plugged it into my Windows 10 Lenovo laptop, nothing displayed, and when I tried to burn a cd it displayed the message "No CD/DVD drive found", I then downloaded a windows 10 Rioddas driver, and it still won't recognise the drive. Any ideas please?, thanks, Mark.

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