black scree with cursor

M

mcnewt

Hi,I have not been able to update my Windows since version 1909, OS build 18363.1556. Every time an update attempts to install, I wind up with a black screen with only my cursor. I have tried every solution I could find online. The Task Manager does not appear after trying to access it ctrl+alt+del. All I see is a black screen. I have tried all the remedies mentioned with including updating my video card drivers, the solutions offer with starting in safe mode and still nothing. Is there anything I can do to get to the most current version, 22H2?

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