Brand new Surface touchpad not working

E

Emma Stofferahn

I got a Surface Go 2 a few hours ago and as I'm setting it up I notice that the trackpad does not work consistently. I can move the mouse around fine but when I try to click on something with it, it doesn't really work. I'm pressing in different spots of the left side of the keypad to try and single click, but it doesn't work. Sometimes it will click on something after two or three taps, but sometimes it doesn't respond at all. Troubleshooting advice I've seen so far says to update the touchpad drivers, but when I go into Device Manager under "Mice and Other Pointing Devices" it only lists "HI

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