Intune Remote Help not working on Windows 10 Pro on ARM


Georg Lobanov

My Computer is a Lenovo Yoga 5G with Windows 10 Pro for ARM architecture installed.I joined the device to Azure AD and it was registered into Intune MDM.The device was registered successfully and is shown as compliant.Unfortunately I couldn't make Intune Remote Help client run on the Lenovo.First problem:When I login to the Lenovo with an Azure AD user then I cannot login to Intune Remote Help at all.During login to Remote Help I'm being logged off with the error message that the user does not exist in the tenant. But it does!I worked around this by creating a local user, starting Remote Help

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