How do I gain access to the laptop when the only administrator account has disappeared and only other account on the laptop has a GPCS error and won't

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Dawn Mason

Hi, My son's laptop has only 2 accounts on it - his, being the administrator and my own. I tried to login to mine, however, whenever I put my pin in an error code comes up stating "The Group Policy Client service failed the sign-in. Access is denied." I click OK and it takes me back to the screen saver. I read online to remedy this there are settings that need to be changed on the administrator account. As I couldn't access mine, I logged into my son's account. However, there was another error message that came up, however, before I could take note of it, or even remember what it said it compl

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