Problem after resetting PC to factory settings

R

Richard WDH

My desktop crashed, so I did a reset to factory settings. I now have blue screen, and a new user name and unknown password. I must have misread instructions on a supposed Microsoft website. I understood it to say that I could set up an account on another pc. so my wife and I tried to add me as an administrator on her laptop so I could recover this password. Apparently we did something awful because I have been locked out of my desktop until December 4, 2022. We are 74 years old and honestly have no idea what’s going on. Anyone know? I read yesterday that the more you try different things to un

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