Battery capacity rapid drop

J

jescott418

I have a 4-month-old MSI Modern laptop with core i3 10110u 128Gb storage 8Gb ram. Very much base model type business laptop. I noticed recently my battery life was significantly less than it was the first month or so. Doing a battery report I noticed full capacity was now 31Wh vs new was 39Wh. MSI support suggested doing a battery calibration which I did, but another report after that showed the same loss of capacity. Now I am starting to think maybe the battery is defective, or is not charging discharging correctly? What are the criteria for the PC maker to determine the battery needs to be r

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