N
N J Smith
I am trying to fix a WD Elements 3TB portable hard drive that belongs to my sister it has worked fine until recently but will no longer come up on her MacBook Pro or iMac. I connected it to my HP laptop and clicked This PC but it does not show up in the devices and drives section when you select disk management it shows up as unknown not initialized and requests you to initialize disk but when you do it fails due to a fatal device hardware error. Any help would be greatly received. I have attached some screenshots showing the messages I am getting.
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