Game crashing on one user profile and not others

[Jackson Ewers]

Hello. The video game Prey (2017), when played on my primary user profile, often crashes to desktop and gives DXGI_ERROR_DEVICE_HUNG or DXGI_ERROR_DEVICE_RESET as errors. I tried creating a new user profile, and the game works without crashing when playing it on that user profile. This appears to indicate my primary user profile has corrupted data or conflicts in configuration/security settings. Is there a way to fix this? I would prefer not to swap to using an entirely new user profile. Thank you in advance.

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