Family friend cannot log into his Lenovo Laptop due to mis-typing his email address.

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RB01996

Hi all,Hope you are safe and well!A family friend of mine unfortunately locked himself out of his personal laptop last week and cannot get past the login stages when you first boot up your computer or laptop.Prior to this, he was prompted to create a pin by windows/Microsoft.He was then prompted to put an email address in. He accidentally miskeyed his email causing us to lose access to his laptop.Browsing the web, all I can see is that you would have to reset the said device. We do not want to do this.Is there an alternative or can someone from Microsoft support assist/or point me in the right

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