Blue screen start-up, Trouble shooting options require pass word, but won't accept my PW. Can't proceed.

L

LarryC.3

Dell Inspiron 3670 desktop PC . Display opens with "Your devise has a problem and needs to restart" Screen Immediately goes into repair mode. I go to Troubleshoot>Advanced Options>Startup Repair. Prompt asks for PW, but will not accept my PW. I tried my log in PW and my Microsoft acct. PW, no go with either. I tried resetting my MS acct. PW, but still nothing.. The only item in the advanced options list that does not require a PW is Startup Settings which would allow me to enable Safe Mode, but when I try, it crashes, and goes back to "Your devise has a problem screen" In summary: I cann

Continue reading...
 
Back
Top Bottom