Text messages to a landline - account recovery

R

Ratbaty

I’m seeing a recurring problem with account recovery on Microsoft IDs (I run a computer support company focused on home users). This is causing serious security problems and is entirely down to Microsoft making a foolish decision (which they can reverse). Microsoft used to allow people to set up a recovery option of a landline phone number that used a robotic voice to read out the recovery code (Google, Apple, and many others still have this facility). Microsoft dropped the ability to make voice calls and now sends text messages instead. Here’s the killer problem: lots of people can’

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