HOW DO I GET MY HEADSET AND MICROPHONE SOUND ON?

[MAXINE COLLINS]

i HAVE A PLANTRONICS HEADSET. I AM RECORDING A PPOT PRESENTATION AND CANNOT GET THE RECORDING TO PLAY. I HAVE CHECKED THE PLUG IN TO THE COMPUTER. I HAVE ALSO RAN THE TROUBLESHOOT FEATURE AND IT STATES THAT THE MICROPHONE IS ON MUTE. I GIVE PERMISSION TO UNMUTE IT. HOWEVER, THE SOUND IS STILL NOT THERE. WHAT CAN I DO NEXT? THANK YOU!

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