Help PLEASE . In the settings I click on network it shuts settings down

[CNAFoundation]

I have internet but it keeps saying I do not. It will not let me download and install my virus onto my computer. BUT with saying this. when I go to settings and click on any of the properties in there its fine BUT if I click on network it shuts the settings box right down EVERY time. This is since I updated windows. Should I re install windows 10. Im so lost and I am not a techy at all so Im scared to do anything in case I ruin my Asus Gaming Laptop

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