Unable to sign in to Defender: That Microsoft account doesn't exist. Enter a different account or get a new one.

S

SevimSY

Hi there,We have Microsoft Defender for Endpoint P1 subscription and I could successfully deploy it to my company MDM device. However, I am not able to log in from my company laptop. The laptop is domain joined and Defender is deployed through Company Portal/Intune, and I can see from there that the app is ready to install. When I try to log in to Defender, my Microsoft account is not recognised, I get the error message 'That Microsoft account doesn't exist. Enter a different account or get a new one'.We would appreciate if someone could point us in the right direction.Thanks,Sevim

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