Erratic Mouse behavior with RDP to Hardware desktop

J

Jeff Lutomski

User complains the mouse pointer ventures off the screen like it's sliding off the screen when she remotes into the HP Desktop Hardware from offsite.No Warnings in Device Manager.Troubleshooting on Mouse msdt.exe -id DeviceDiagnosticThe troubleshooter stopped and hard stop with error and could not completeRAN DISM ...restore health and it finished after many hrs.Older HP Desktop, Windows 10 21H2 version.But I think its legacy PC might have been made for Win 8I'll visited the PC myself and swapped out Mouse and Keyboards.But other ports still have KVM in the system I suspect that is the probl

Continue reading...
 
Back
Top Bottom