JBL Quantum 100 Headset microphone not detected by my laptop and Windows

C

Chiara Avenido

i bought a jbl quantum 100, i can hear perfectly but my mic is not working at all. i plug it into my laptop, ASUS TUF GAMING FX504. My laptop has Windows 10. The microphone is separate from the headset, and it can only be plugged into the headset itself. First issue is, when i plug in the headset, there's no pop-up window asking me what kind of device is connected, it immediately lists it as "Realtek High Definition Audio, Speakers" in the control panel. I couldn't enable this pop-up because i can't open Realtek HD Audio Manager. i tried troubleshooting, reinstalling every sound driver. In

Continue reading...
 
Back
Top Bottom