When saving an email as a quick access file, it will auto save as the last email sent (without saving it). How can I save this file so that it stays

J

Jeremy Adkins1

In the past I've been able to create an email, insert the template body, subject line, and even the recipient email addresses, and save it as a quick access email. That way any time I need to send out that specific email template, I can just click on it in quick access and it would bring up my saved email. I am on a new system and I saved my first email template like I usually do and its there ready to be selected. The issue is, it is not keeping the save. After each time I use it and send out the email, the template auto saves to the last email sent out. I'm not resaving this each time.

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