Printer(s) no longer works after microsoft update

L

Leigh Herdman

There was a Microsoft update in December, since then I have been unable to use my printer (HP 2710e) or use the "save to pdf" function in Excel. I keep receiving the message "current printer is unavailable. select another printer" when trying to save to pdf.When checking my printer and scanner settings it says the driver is unavailable for my printer, I've contacted HP and they have been unable to help me install the driver.I've tried installing alternative printers (different models and manufacturers) and it also says "driver is unavailable" after installing theseIts appears the update in Dec

Continue reading...
 
Back
Top Bottom