G
Guilherme Guedes1
Hi I recently purchased a dell laptop and I was able to set it up and use it normally the first time it booted up. The next day when I was turning it on and was met with the lockscreen I tried using the fingerprint sensor but it said that my pin was required to log in, but there wasn`t anywhere for me to enter my pin, only the log in button, and whenever I click it, it just sends me back to the lockscreen and I am unable to use my laptop entirely. I have tried to restart it in safe mode by holding Shift while clicking the restart button but it justs restarts normally.
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