Why is the blue repair screen not working

P

Paula Cook1

I was attempting a system restore last night and for some reason computer froze. I shut it down and now this blue screen auto repair screen is on and does nothing but repeat the same steps over and over. Safe mode can not be accessed, it just goes back to the beginning showing same message. It asked for a password to do a restore but I never had a windows 10 password set up. It is showing two accounts, that was never set up under windows 10. I did not even know windows 10 required a password, I have always just turned on my computer never was a password requested. Is this a wrap and I will nev

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