Windows10 Photos app not importing from iphone suddenly

R

Ryan123_147

Hello Microsoft Community,I have been using the Windows 10 Photos app frequently to backup photos/vidoes from my iPhone to my PC. I haven't done this in about 2-3 months and noticed I am unable to import from my iPhone all of a sudden. It will try to import but says it only found 1 item and then just freezes. I can't click cancel so I have to close out the entire photo app. I am not sure if something changed with the recent iPhone IOS 16 or if something chnaged with the Windows 10 Photos app. After some troubleshooting it seems it is something with heic files but I have never had issues before

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