Windows Server 2019 - When a Domain user tries to pull a PDF from a shared network folder, and then re-save it, the PDF is re-written or corrupted.

J

Jillian Vaca

Windows Server2019 - File Server & DC are on two separate Hyper-Vs.When a Domain user tries to pull a PDF from a shared network folder, and then re-save it to the network folder, the PDF is unchanged or corrupted. This suddenly happened in the tail-end of December 2022, we pushed through Server security updates, but that did not resolve anything. There is no anti-virus blocking and the domain users have had no issue until this instance. Users are utilizing a PDF reader called e-Copy Works, which is not supported anymore, but they have also tried opening/editing the PDFs in Adobe. All users

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