Not letting me get pass the create a pin page

[Jackson 727]

I have just transferred from windows 11 to windows 10 and I got everything set up. I turned it off and got on later and on the login screen under my name it says sign in so I click it and I have to put in my Microsoft password. I do that then I get on a screen that says create a pin, I click okay then I get stuck on a screen that says we weren’t able to set up your pin. If I click retry I see the same screen, if I click skip for now I have to do the whole process again

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