Impossible to log in to windows - SMS not received, can't go through "verify your account"

S

Simone Vitale

Hi,I got my laptop repaired by a Dell technician today and Windows asked me after it to login again and set a new pin.I have already wasted 2 hours as I can't get the verification code as an SMS on my phone for the 2-step verification, hence I can't use my laptop with the MS account.My mobile number is correct, I can't update anything anywhere as it keeps asking me to verify my account.At some point, I tried to add another e-mail and received an e-mail saying that it will be updated in 30 days but I need my account sooner so I have cancelled that request.I have been through all the troubleshoo

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