Error message “something happened and you pin is not available” if I enter pin it keeps returning to same screen or asks me to download an app. I

B

Biff Harter

It appears that Microsoft has eliminated all but virtual support. I have tried for two solid days to find help and can’t even start a chat. My computer gets to the screen where you put in your pin and it gives the something happened pin not available message. I have tried going into the bios to boot another way or reset my pin and it goes to the same screen that doesn’t let you use your pin. This seems like something that can only be done by Microsoft.

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