BSOD - Driver_Power_State_Failure

R

Rich_Poole

We have a number of devices on our estate that have started having crashes/BSOD with a "Driver_Power_State_Failure" error. The issue is affect several different models including HP 745 G6, HP 840 G8, HP 845 G7, HP Firefly G8, all are running Windows 10 Enterprise 21H2(OS Build 19044.2364) The problem seems to stem from RASSSTP.sys as can be seen from this extract of the Memory.DMP file: "DRIVER_POWER_STATE_FAILURE (9f) A driver has failed to complete a power IRP within a specific time. Arguments: Arg1: 0000000000000004, The power transition timed out waiting to synchronize with the Pnp subsyst

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