What is new microsft access database folder doing on desktop ? and missing files

C

christinehess

Hello My Uncles' dell desktop won't load windows paint and his documents and images are missing. The start menu has missing apps and he can only right click it. There is a folder on desktop new microsoft access database he didn't put there . I tried a restore it wouldn't go through. Event viewer has a long list of failed updates the same day that this happened. He remembers an administrative question at the time. Should I try doing a restore under safe mode? Thank you.

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