External DVD player disconnects when CD/DVD is inserted

R

RobyC94

My external DVD player is detected on Windows 10 when plugged in, but when I insert a CD or DVD it keeps disconnecting and reconnecting with no reason. I have a Microsoft Surface Pro 3 with only one usb port. It actually worked the first time I used it, but now it doesn't if I haven't even installed any update.Please, do you know how can I solve this?

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