My start menu and task bar aren't working correctly

[Sheila Edwards2]

My start menu won't work properly. I can right click it and it brings up black box of selections but if you select any it doesn't do anything. I had to to Windows +R to get a box and type control to get to that. I've tried running the repair option and ran safe mode to try other things and can't figure it out what is going on. My task bar isn't fully loading either. I think my grandson hit some keys and screwed it up. Please help. I did a system restore also and nothing changed.

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