I tried to reset my laptop to solve keyabord problems and now Office apps demand for a product key and keyboard probelms still persists.

[BlessingPhilip]

PC InfoOS Edition: Windows Core Version: 2009 OS Build: 10.0.19045.2486 System type: HP Pavilion x360 Convertible RAM: 8 GBWindows 10 version: HomeBackground:I was gifted a used HP Pavillion X360 from my aunt and I've used it for about two years fine but in the recent months I've had the following problems:It runs very slowly. The keyboard stops working after several minutesSometimes, the touchpad arrow doesn't work. I can't see the arrow and I can't click anything.Resetting the device does not help. I run into the problem roughly 3 times out of 5resets.It started with an extra user profile on

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