J
Joel_01
Hello, I have a HP laptop that I used a local reset on because it was running slow. I had multiple system restores on it. It got to around 70% resetting and then it said undoing changes. It brought me back to sign in. When I put in my pin it got the "User profile can't be loaded" error. I tried to boot in safe mode and it just is stuck on a grey screen. Repair doesn't work and it says I don't have any system restore points although I definitely created some; so I can't get into the laptop. Now cloud reset doesn't work and the same thing happens if I try a local reset again. Has something happe
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