Battery not charging on LG Gram

S

SusanIMIS

I have a 9 month old LG Gram 16T90P-K laptop . It has worked great the whole time. Now suddenly, it won't charge. I've tried new cords, different outlets, made sure I was using the right USB socket, etc. Tried rebooting. Tried the suggestion on this forum to do the Control Panel Troubleshooter. The windows icon says plugged in 0% available. So it is not charging. I don't think it is the battery, must be a windows thing. Please help!

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