16gb ram(7.88 usable)

[Smle 3]

Good dayHello can someone help me wwhat to do to this.I have recently get my brothers 16 gb old ram(not really that old) and put it on my motherboard when I saw that only 7.88 gb. Before that I have 8 by 4 gb ram and 7.88 usabke.I didnt know that it should say more than 8gb usable when you have atleast 12gb ram until nowheres some details about my pc. someone already said that I cant use it because The part numbers on the RAM modules are mismatched is that true?Please help meThankyouManufacturer : KingstonPartNumber : KHX1600C10D3/8GManufacturer : UndefinedPartNumber : F3-12800CL10-8GBXL------

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