How do I accept my son's family request?

[Leonardo Lucera]

The trace id is jGBbEncmYkuF4Tnz.3.1.So basically,I can't accept my son's request when he wants to open the Xbox app on his computer, in the family resources, I already removed him from the family group, and it still happens, I don't receive the e-mail. It says:"Something went wrong. We're working on it. Try again in a little bit." everytime when he asks the permission.I already tried removing him from the family group and it didn't work.Thanks-Leonardo

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