M
MofazzalChoudhury
Good evening, everyone I have an older laptop, HP Envy 17, which came with W8 but I upgraded to W10 It has been disturbing, being very slow so I did a reset on it. It couldn’t carry out the reset, after it went through the whole process, it just said failed then returned everything back. However, the desktop has now refused to load saying the “Desktop is not Available” Access Denied. The screen is just black with no toolbar, nothing. If I do CTRL DEL, I can get to the restart buttons and all. I tried clean rest with the recovery CDs I had made then and also with a downloade
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