Can’t Enter Safemode and No Administrator

R

Richard C_734

Hi. So my friend decided to remove his administrative access to the only profile on his windows 10 laptop. After that he couldn’t do anything, he couldn’t change any settings, he couldn’t load command prompt as administrator, nothing. We couldn’t find a solution to restore administrative privileges so we decided to just reset his entire PC, hoping it would remove all accounts and start fresh. The restore went through, sort of. It kept one profile, but now he can’t login into his laptop anymore. He presses enter to sign in but we’re hit with a purple screen that reads “The User Profile Service

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