How to Stop a Surface Pro 4 Stuck in a Loop

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Mohammed Najm

I am trying to Reset my computer but there is this message that says "The computer restarted unexpectedly or encountered a unexpected error. windows installation cannot proceed. to install Windows click ok To restart the computer and then restart the installation" and it keeps on coming back after I press ok all I can go to is the UEFI I cannot get to the homepage so Is there another way then using a USB.

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